Transparency about how Axion Solutions collects, uses, and protects your personal data.
Axion Solutions is the data controller responsible for your personal data. We are an environmental intelligence and digital consultancy based in London, United Kingdom.
If you have any questions about this policy or how we handle your data, contact us at info@axionsolutions.com.
We may collect the following personal data:
• Contact form submissions — first name, last name, email address, organisation, and message content when you contact us via our website. • Demo bookings — name, email address, and calendar information when you book a session through Cal.com. • Usage data — anonymised analytics data about how you use our website (pages visited, time on site, device type). • Cookies — small files placed on your device to improve your experience. See Section 8 for details.
We do not collect sensitive personal data (such as health, financial, or biometric data) through this website.
We use your personal data to:
• Respond to enquiries you submit via our contact form. • Schedule and manage demo bookings. • Improve and maintain the performance of our website. • Send relevant updates or follow-up communications where you have consented or where we have a legitimate interest to do so.
We do not use your data for automated decision-making or profiling.
Under UK GDPR, we process your data on the following legal bases:
• Contract — when processing is necessary to take steps at your request prior to entering a contract. • Legitimate interests — to respond to enquiries and improve our services, where this does not override your rights. • Consent — where you have given explicit consent, such as for marketing communications.
You may withdraw consent at any time by contacting us at info@axionsolutions.com.
We use the following third-party services that may process your data:
• Formspree (formspree.io) — processes contact form submissions on our behalf. • Cal.com — manages demo booking scheduling and calendar invites. • Cloudflare — provides content delivery and security services. • Render — our hosting provider where the website is deployed.
We do not sell your personal data to any third party. All third-party processors are contractually required to handle your data in accordance with applicable data protection law.
We retain your personal data only as long as necessary:
• Contact form enquiries — up to 2 years from the date of submission. • Demo booking records — up to 1 year from the date of the booking. • Analytics data — anonymised and aggregated; no personal identifiers are retained beyond 26 months.
After these periods, data is securely deleted or anonymised.
Under UK GDPR, you have the right to:
• Access — request a copy of the personal data we hold about you. • Rectification — ask us to correct inaccurate or incomplete data. • Erasure — request deletion of your personal data ("right to be forgotten"). • Restriction — ask us to restrict how we process your data. • Portability — receive your data in a structured, machine-readable format. • Object — object to processing based on legitimate interests. • Withdraw consent — where processing is based on consent.
To exercise any of these rights, email us at info@axionsolutions.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS and hosted on infrastructure with industry-standard security controls.
No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page will always reflect the most recent version.
We encourage you to review this page periodically.
For any privacy-related queries or to exercise your rights under GDPR, please contact our Data Protection Officer.